Executive Assistant (Voucher Included)

Lesson 1

1. Certified Administrative Professional
   1. Organizational Communication (Part 1)
      1. Understanding the Workplace Team
      2. Interacting with Stakeholders
      3. Communication Essentials
   2. Organizational Communication (Part 2)
      1. Networking
      2. Motivation, Leadership, And Change Management
      3. Public Speaking
      4. International Business
      5. Organizational Structures And Systems
      6. Legal And Ethical Issues
   3. Business Writing and Document Production
      1. Business Writing
      2. Software Applications
      3. Managing Hardware and Software
   4. Technology and Information Distribution
      1. Information Systems
      2. Telephone and Electronic Communication
      3. Copyright Laws and Intellectual Property
      4. Research and Analysis
      5. Managing Remote Meetings
      6. Information Distribution and Storage
   5. Office and Records Management
      1. Filing Standards
      2. File Security
      3. Creating Workspaces
      4. Managing Materials and Supplies
   6. Event and Project Management
      1. Event Scheduling And Management
      2. Travel Planning
      3. Meeting Coordination
      4. Project Management And Negotiations
   7. Human Resources
      1. Human Resources Terminology and Processes
      2. Employee Handbooks, Training, and Standard Operating Procedures
      3. Employee Records and Evaluation
      4. Staffing And Onboarding
      5. Human Resource Law and Harassment
   8. Financial Functions
      1. Budgeting Basics
      2. Introduction to Financial Statements
      3. Introduction to Banking and Statement Reconciliation
   9. Workplace Behaviors and Activities (Part 1)
      1. Goal Setting and Creativity
      2. Problem Solving and Decision Making
      3. Time Management and Stress Management
   10. Workplace Behaviors and Activities (Part 2)
       1. Planning And Controlling
       2. Multitasking
       3. Generational Distinctions
       4. Diversity and Inclusion
   11. Workplace Behaviors and Activities (Part 3)
       1. Supply chain management
       2. Purchasing and logistics
       3. Scheduling
       4. Customer service
   12. Becoming an Administrative Assistant and Advancing Your Career
       1. Duties and Traits
       2. Position Options
       3. Seeking Employment
       4. Career Planning
2. Management Training
   1. Financial and Accounting Management
   2. Marketing Management
   3. Strategic Management in Operations
   4. Legal Issues in Operations
   5. Legal Aspects of Contracts
   6. Tax Issues
   7. Organizational Development and Change
   8. Negotiating Strategies
   9. Business Best Practices
   10. Organization Leadership and Decision Making
   11. Project Management for Executives
   12. Seven Management Disciplines