Across industries, Microsoft Outlook is one of the most widely used desktop email clients. Businesses of all sizes rely on Outlook to communicate internally and externally, schedule meetings and manage contacts. If you use Outlook, becoming a Microsoft Office Specialist (MOS) in Outlook is an important step in your career.
Upon completion of this course, you will be fully prepared to sit for and pass the Microsoft Office Specialist Outlook Certification exam. This course offers enrollment with or without a voucher. The voucher is prepaid access to sit for the certifying exam upon eligibility. Proctor fees may apply, which are not included.
Instructor(s):Tracy Berry
Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts. She has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, and reporting/productivity applications.
Requirements:
Hardware Requirements:
- This course can be taken on either a PC or Mac. Chromebook is not compatible.
Software Requirements:
- PC: Windows 10 or later operating systems.
- Mac: OS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
- Microsoft Outlook 365 or 2021 (not included in enrollment). You can use either of these versions of Outlook for the course. Please note: The course is designed using Microsoft Outlook 365 Desktop Enterprise Version using the New (not Classic) interface, which is updated regularly, so there may be some slight differences between your version and what you see in the course, but the core concepts and functionalities covered will remain consistent.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
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Lesson 1
- Microsoft Outlook
- Introduction to Microsoft Outlook Training
- The Outlook Interface
- Working with Messages
- Working with the Calendar
- Organizing Contacts
- Working with Groups
- EXAM: Introduction to Microsoft Outlook Exam
- Advanced Microsoft Outlook Training
- Performing Popular Tasks
- Working with Tasks and Notes
- Using Signature and Themes
- Managing Your Inbox
- Working with Multiple Email Accounts
- EXAM: Advanced Microsoft Outlook Exam
- FINAL EXAM: Microsoft Outlook Final Exam
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